The over-the-air (or OTA) update on 28th June for Unlocked HTC ( EVO 4G) smartphone was aborted due to user complaints of the handset acting abnormally or becoming entirely unresponsive (‘bricking’ in popular jargon) in many cases. The software update was intended to resolve a few bug related issues, a Wi-Fi problem and nothing else of much import. This rather standard update created havoc for many HTC EVO users. For some the handset went totally dead while some reported a standard update with no side-issues.

The occassional bricking of a mobile phone is not that unusual during updates. Service Provider pulled the plug on the particular update, explaining itself to MobileCrunch:

“While the vast majority of consumers successfully downloaded and installed the most recent HTC EVO 4G software update, we have received a handful of reports from customers having some issues with the update. In light of this, HTC  have decided to temporarily halt distribution of this software release until we can investigate further. We expect to be able to resume software updates shortly.”

The issue was indeed addressed promptly. This time the update is more or less successful with no large-scale accounts of bricking like last time. Having successfully finished the updating process, users have experienced longer battery life and more speed, but is not clear on what other enhancements have been included in this new OVA update.

HTC unlocked cell-phone manufacturer needs to sit up and take serious notice of these issues and more. The Andriod 2.1 operating system has to be integrated seamlessly with the EVO handset, following which they have to start preparing for Andriod 2.2 Froyo and address the fact that Sense UI makes it difficult for updates to be streamlined. EVO users may have to wait a while as nothing has been announced as yet by HTC on these points.

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